Unmonitoredmost automation failures are silent
Somewhere in your stack, a token just expired.
You didn't build a fragile automation — every automation is fragile. Vendors rename fields, tokens expire, rate limits kick in, and Zapier or n8n will happily report "success" while a workflow does nothing useful at all. Nobody is watching for that. Not the platform, not the vendor, and — until something breaks in front of a client — not you.
OpsUptime is a monthly retainer that watches the automations you already have and fixes what breaks. We don't build workflows. We keep the ones you have running, and we're the ones who find the problem before your client does.
Example · illustrative, not an actual client incident
DAY 33–43 — a vendor renames a field in a webhook payload. The workflow keeps returning 200. Nothing downstream notices until a report or an invoice comes up short. This is an illustration of what that looks like on the board — it's the pattern the retainer exists to catch before it reaches day two.
The failures that don't throw an error
Automation platforms are good at telling you when a step is misconfigured. They are bad at telling you when everything looks fine and nothing actually happened. That gap is where we live.
Expired & revoked OAuth tokens
A connected account's token lapses, gets revoked in an admin cleanup, or hits a re-auth wall. The step doesn't error — it just stops running, sometimes for weeks.
Changed API response shapes
A vendor renames a field, nests a payload one level deeper, or changes a string to a number. Your field mapping breaks quietly and starts writing blanks or garbage.
Rate limits & throttling
A burst of records hits an API ceiling. Some platforms queue and retry; others drop the excess. Either way, a subset of your data goes missing without a failed-run notice.
Silent partial failures
A run finishes and reports "success" after processing 40 of 60 records, skipping a filter condition, or writing to the wrong field on a renamed column. The green checkmark lies.
Deprecated endpoints & rotated webhooks
A vendor sunsets an API version or rotates a webhook URL, usually with 30 days' notice buried in a changelog email nobody on your team is subscribed to.
Auth scope & permission drift
A connected account loses a scope after a password reset, an offboarding, or an IT policy change. The automation keeps "running" against a permission it no longer has.
One monthly fee. No invoice every time an API changes upstream.
We're not billing you per fix. Vendors change things on their own schedule, not yours — the retainer covers watching for it and fixing it, whether that happens twice this month or not at all.
Audit & instrumentation
We map every automation you run, every connected account behind it, and every API it depends on. A monitor goes on each dependency, not just the automation as a whole.
Continuous checks
Scheduled checks run against token validity, response shape, and actual run output — not just whether the platform says the run succeeded. Frequency scales with how much breaking a workflow would cost you.
Incident response
We get paged, not you. We diagnose and patch inside the response window in your plan, and only bring you in when a decision needs a call only you can make.
A plain-language report
What ran, what broke, what we fixed, and what's aging — tokens nearing expiry, endpoints marked for deprecation, accounts due for re-auth — before any of it becomes an incident.
Same monthly fee whether nothing breaks or three things do. Per-incident pricing is available if you'd rather. The tradeoff: paying only after something breaks means you find out about it on the same schedule your client does. Paying to have it caught first is the point of the retainer.
Tell us what you're running. We'll tell you what's at risk.
Send a note with which platform you use (Zapier, n8n, Make, or otherwise) and roughly how many workflows are live. We'll reply with what we'd monitor first and what the retainer costs for your setup.
hello@opsuptime.com
We aim to reply within one business day.